Shipping policy

Thank you for visiting and shopping at THREADX. Below are the terms and conditions that constitute our Shipping Policy.

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📦 Domestic Shipping Policy

Shipment Processing Time:
All orders are processed within 5–7 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout.

Customs, Duties and Taxes:
THREADX is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

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🔄 Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

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❌ Lost or Damaged Packages

THREADX is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

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If you have any questions about shipping or tracking your order, feel free to contact us at mkasote88@gmail.com.